How we collect, use, and protect enquiry data.
This page explains how For-Ex Trading handles personal data submitted through this website.
1. What we collect
- Name, email address, phone number, country, enquiry type, experience level, preferred contact time, and the message you submit.
- Technical data needed for security, such as IP address, user agent, and submission timestamps.
- Campaign data such as UTM parameters and click identifiers when available.
- Consent signals, including policy version and acknowledgement checkboxes.
2. Why we collect it
- To respond to your enquiry or request a callback.
- To prevent spam, fraud, abuse, or repeated automated submissions.
- To measure campaign performance and improve the landing page.
- To maintain an audit trail of consent statements shown at the time of submission.
3. Legal basis
Depending on your location and the purpose of the interaction, we may rely on consent, legitimate interests, or pre-contract communication to process your data. This website is designed to capture enquiries only.
4. How long we keep data
We keep lead records only for as long as reasonably necessary for follow-up, security, reporting, or legal obligations. Records that are no longer needed should be deleted in line with your internal retention policy.
5. How we protect data
- Server-side validation and prepared database statements.
- Anti-bot measures including CSRF, honeypot, rate limiting, and optional reCAPTCHA.
- Security headers and HTTPS-ready deployment configuration.
- Access should be limited to authorised staff only.
6. Sharing
We do not sell enquiry data. Data may be shared with internal staff, hosting providers, email providers, or approved partners only when needed to process the enquiry or operate the website.
7. Your rights
Depending on applicable law, you may be able to request access, correction, deletion, or restriction of your data. To make a request, contact support@for-ex-trading.com.
8. Cookies and tracking
This website is built to work with minimal tracking. Basic session use may be required for security features such as CSRF protection. Campaign parameters are captured only when they are present in the landing URL.
9. Important note
This policy is a practical website policy template and should be reviewed for your target jurisdictions before launch.